Help

 

Frequently Asked Questions:

How can I sell an item?

To sell an item, first you will need to register, and create a user profile. Your user profile allows buyers to correspond and pay you directly.  Once your registration is complete, follow the "Create Auction" link at the top of the page.  

How do I register to bid?

 You will be asked to supply your name, address and agree to the Terms & Conditions.  You will also be asked to establish a username and password. This username and password will allow you access to all Auctions on this site. Once you've completed the registration process, your now ready to Buy and Sell. We recommend that you add Bid Buy get to your list of contacts so that you will receive all your email notifications.  When you are logged in to Bid Buy Get your user name should appear in the upper right hand corner of the screen. 

How does Auto Bid or Proxy Bid work?
Auto Bid or Proxy Bid allows you to place a bid for the maximum amount that you are willing to pay and the system will bid for you in increments necessary to keep your bid in the lead.  This feature levels the playing field for users that do not have fast internet service to keep up with bidding.

How can I keep track of items I'm watching in an auction?
Once you are registered and logged in, there is a "watch" feature. You can be watching multiple items in your account.  Once you have selected the watch feature the system will send you an email prior to the item ending.   If you have bid on an item, the system will alert you via email that you've bid or have been outbid on an item.

How does the Make Offer feature work?

The Make Offer feature allows a potential buyer to submit an offer on an item. That offer is then emailed directly to the seller.  The seller can accept the offer, counter the offer or simply decline.

How do I pay for an item?

To pay for an item you have successfully won, log into to your account. Then under the My Account tab, select Bidding > Won.  From there follow the "Check Out" link to pay for your item.  In the event a Seller has not selected the instant check out option, that Seller will need to email and invoice to the Buyer.

What if a buyer does not pay for an item?

FAILURE TO PAY FOR ITEMS WILL RESULT IN ACCOUNT DEACTIVATION AND DENIAL FROM PARTICIPATION IN ANY FUTURE BID BUY GET AUCTIONS, LIVE OR ONLINE.

 

How does Extended Bidding Work?
Extended bidding is a feature that if someone bids on an item in the last minutes of the allowed time, that item will be extended for additional minutes. This allows users with slower internet access to have adequate time to bid. Extending bidding is a feature that may or not active on particular auctions.  Please refer to auction details of auction.
 

What time zone are the auctions in?
All auctions are held in eastern (EST) time zone.

What is a Buyers Premium ?
A buyers premium is a percentage amount that is added to the final price that a buyer is charged when purchasing an item.  All auctions will have the buyers premium stated ( if applicable ) in the details of the auction.

How can I find out the reserve of an item?
id Buy Get makes it a policy NOT to disclose a reserve.  If a potential buyer contacts the consignor (seller) and he or she wishes to disclose that information that is at their discretion.

How can I change my reserve ?
Once an auction starts the reserve can NOT be changed.  Please make sure the reserve you set is the lowest dollar amount you will accept and let the auction method do its job.

How do bidding increments work?

Bidding increments are the amount of money the system requires you to bid as a next highest bid. A buyer can bid more than the next bidding increment.

What advice can you give when buying an item?

Most importantly, read and understand the Terms & Conditions of the auction. Both buyers and sellers are bound by the Terms & Conditions.
1.Be sure to register for the online auction.
2.Research the online catalog, know which lots you are interested in.
3.Research the consignments and if necessary, contact the consignor prior to the auction.
4.Address any pre purchase concerns prior to the auction.
5.The auction method is a fast paced environment. Have your financial arrangements made prior to bidding. 

What advice can you give me to sell an item?

Most importantly, read and understand the Terms & Conditions of the auction. Both buyers and sellers are bound by the Terms & Conditions.
1.Have all paper work current and in order.
2.Include and research all information pertaining to your item.